About the product
Bugpilot helps SaaS teams get rid of user-facing bugs faster.
With Bugpilot, Customer Support and Engineers get all the details they need to understand, troubleshoot, and fix bugs in seconds. Thanks to our AI-powered autopilot, even non-technical people can understand what's wrong.
Get the details without waiting Customer Support can instantly understand what's going on on the end users screen without asking any questions or waiting for them to respond; thanks to Bugpilot's Smart Session Recording, everyone in the team gets screen recordings and loads of technical details whenever a user starts a conversation with Customer support.
Understand what's wrong in seconds Everyone on the team can tell what’s wrong just by looking at a Bugpilot report for 5 seconds; our AI-powered autopilot highlights potential issues in the page and user’s environment; obscure problems caused by ad-blockers, slow internet connections, or cookies are a thing of the past.
Make your team more efficient Spend less time on bugs. Engineers can start fixing problems right away, with all the details nicely formatted in a standard bug report format. No single detail will ever be missing again: Engineers will save hours of conversation and cut the back-and-forth with end-users and customer support.