Help.center uses cutting-edge AI to automate customer support, providing instant assistance and reducing ticket volumes. The platform's knowledge base allows it to answer common questions rapidly, saving time for both customers and support agents. The AI chatbot on your website ensures customers can get help whenever they need it. If the AI encounters a question it cannot resolve, it escalates it to email support for further assistance. The shared inbox feature helps support teams handle escalated queries seamlessly. The AI's ability to learn from public resources and external content makes it highly adaptive. This results in streamlined customer support that grows with your business.
