About the product
Help.center is an AI-powered platform that redefines how businesses handle customer support. By leveraging a comprehensive knowledge base, it automates responses and provides immediate answers to customers. The AI chatbot integrated into your site helps reduce support ticket volumes significantly. For complex issues, the system automatically forwards inquiries to email support, ensuring no question is left unanswered. The shared inbox allows support teams to collaborate and handle customer interactions efficiently. The AI continuously learns from public articles and private FAQs to enhance its capabilities. This ensures customers receive faster, more accurate support, improving overall satisfaction.
Categories
Productivity
SaaS
Business
